Privacy Policy

**Effective Date: October 6, 2025**

 

www.healingwhitelight.com ("we," "us," or "our") operates www.healingwhitelight.com (the "Site"), offering holistic healing resources, online therapy sessions, wellness coaching, or mindfulness content. We are committed to protecting your privacy, especially given the sensitive nature of health and wellness information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our services, or interact with us. Please read this carefully. If you do not agree with this Privacy Policy, please do not use the Site or our services.

We may update this Privacy Policy at any time. Changes will be posted with an updated "Effective Date." Continued use of the Site after updates indicates your acceptance of the revised policy. We encourage you to review this policy periodically.

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1. Information We Collect

We collect information to provide and improve our healing and wellness services. The types of information we may collect include:

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Personal Data

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- Provided by You: When you register, book a session, fill out forms, or contact us, we may collect: 

  - Name, email address, phone number, and mailing address. 

  - Health-related information (e.g., wellness goals, medical history, or therapy preferences, if shared during consultations or forms). 

  - Payment information (e.g., credit card details, processed securely via third-party providers). 

-   Automatically Collected:** When you visit the Site, we may collect: 

  - Device information (e.g., IP address, browser type, operating system, and time zone). 

  - Usage data (e.g., pages visited, time spent on the Site, and referral sources). 

  - Cookies or similar technologies to enhance your experience (see Section 4).

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Health Information

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If you share health-related information (e.g., during a consultation, intake form, or wellness survey), we treat it with heightened care, recognizing its sensitivity. Where required (e.g., under HIPAA in the U.S.), we implement safeguards to protect this data.

Non-Personal Data 

We may collect aggregated or anonymized data (e.g., website traffic statistics) that does not identify you personally.

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2. How We Use Your Information

 

We use your information to deliver personalized healing services and improve our Site. Specific uses include: 

- Scheduling and managing appointments or sessions (e.g., therapy, coaching, or workshops). 

- Personalizing wellness content or recommendations. 

- Processing payments securely. 

- Sending appointment reminders, newsletters, or promotional materials (with your consent where required). 

- Responding to inquiries and providing customer support. 

- Analyzing Site usage to enhance functionality and user experience. 

- Ensuring compliance with legal obligations and protecting against fraud. 

We may combine information you provide with data from other sources (e.g., third-party wellness tools) to improve our services.

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3. Disclosure of Your Information

We do not sell your personal information. However, we may share your information in the following cases: 

- Service Providers: With third parties who assist us, such as payment processors (e.g., Stripe, PayPal), scheduling tools, email services, or hosting providers. These providers are contractually obligated to protect your data. 

- Health Professionals: If you engage in consultations, your information may be shared with licensed professionals (e.g., therapists or coaches) involved in your care, with your consent or as required by law. 

- Legal Compliance: To comply with legal obligations (e.g., court orders, subpoenas) or to protect our rights, safety, or property. 

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred but will remain subject to this policy. 

- Anonymized Data: We may share aggregated, non-identifiable data for research or marketing purposes (e.g., wellness trends). 

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4. Tracking Technologies

Cookies and Similar Technologies 

We use cookies, web beacons, and similar tools to improve your experience. These may: 

- Remember your preferences (e.g., login details or language settings). 

- Track Site usage for analytics (e.g., which wellness resources are most popular). 

- Deliver personalized ads or content (with your consent where required). 

You can manage cookies via your browser settings, but disabling them may limit Site functionality. For more information, see our [Cookie Policy, if applicable, or link to a dedicated page].

Analytics Tools

We may use tools like Google Analytics to understand Site usage. You can opt out of Google Analytics tracking by visiting [tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout).

 

5. Third-Party Links and Services

Our Site may link to third-party websites or integrate third-party tools (e.g., booking platforms, payment processors, or wellness apps). We are not responsible for their privacy practices. Review their privacy policies before sharing information.

6. Security of Your Information

We use industry-standard security measures (e.g., encryption, secure servers) to protect your data, especially sensitive health information. However, no online transmission is 100% secure. We strive to protect your information but cannot guarantee absolute security. If you suspect a data breach, contact us immediately (see Section 10).

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7. Health Information and HIPAA (U.S. Residents)

If our services involve collecting protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA), we comply with HIPAA requirements. This includes: 

- Using and disclosing PHI only for treatment, payment, or healthcare operations, or as permitted by law. 

- Implementing safeguards to protect PHI. 

- Providing a Notice of Privacy Practices (if applicable, link to or include here). 

If you believe your PHI has been misused, contact us or file a complaint with the U.S. Department of Health and Human Services.

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8. Your Privacy Rights

General Rights

You may: 

- Access, update, or delete your account information by logging in or contacting us. 

- Opt out of marketing emails by clicking "unsubscribe" in emails or contacting us. 

- Request deletion of your data (subject to legal retention requirements). 

**California Residents (CCPA/CPRA)** 

If you’re a California resident, you have the right to: 

- Know what personal information we collect, use, or share. 

- Request deletion of your personal information. 

- Opt out of the sale of your personal information (we do not sell your data). 

- Non-discrimination for exercising your rights. 

 

**EU/EEA Residents (GDPR)** 

If you’re in the European Economic Area, you have the right to: 

- Access, correct, or delete your personal data. 

- Restrict or object to data processing. 

- Data portability. 

- Withdraw consent for data processing (where applicable). 

To exercise these rights, contact us (see Section 10).

 

9. Children’s Privacy

Our Site and services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children under these ages. If we learn we’ve collected such data without parental consent, we will delete it promptly.

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10. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us at: 

www.healingwhitelight.com

Email: info@healingwhitelight.com